รู้จักกับ Knowledge management ระบบจัดการความรู้ภายในองค์กร

knowledge management  A knowledge management system is defined as an IT system that includes content, search, guidance, and insight Experts say it should also include process, OTJ Training 17% Structured Knowledge Base for Sharing 2% Other 5% Excellence Training Institution 13 ประเภทของ

Knowledge Management Process in Contact Centers · 1 Knowledge Creation The process of knowledge creation starts with acquiring data · 2 Knowledge Knowledge Management MUIC applies Knowledge management is the process of creating, sharing, using and managing the knowledge and information of the

Benefits of a knowledge management system · 1 Organizes & makes information accessible from a single source of truth · 2 Keeps information up to date · 3  Knowledge Management MUIC applies Knowledge management is the process of creating, sharing, using and managing the knowledge and information of the